Shipping policy

 

G'day Legends, 

Thank you for visiting and shopping at Troopy Travellers. Following are the terms and conditions that constitute our Shipping Policy.

ALL SHIPPING PRICES IN AUD $

In order to provide you with the best eco-friendly products, we source and ship our items from several different locations and suppliers within Australia . Because of this your order may come in  a few different packages depending on what products you purchase. When this occurs you will receive tracking numbers WHERE AVAILABLE from each individual supplier so you can monitor your products movements.

Mobeco Products:

Current shipping for MOBECO PRODUCTS are within Australia only.

Shipping is expected to be 3-7 days by post anywhere within Australia.

Products are dispatched around 8am weekdays. 

We ship primarily using Sendle, a Carbon Neutral and Certified B-Corporation company.

You will receive an email with tracking information once your package has been collected by the courier. 

To track your order from MOBECO Click Here and have your tracking number ready. 

 

Organic Tees

With all orders coming from our Melbourne headquarters, Troopy Travellers provides the most reliable and efficient print-on-demand service to Australian customers.

Shipping & Delivery Estimates

8-15 business days to most metro areas in Australia
8-20 business days to non-metro areas in Australia

Sweatshirts (crew necks & hoodies) and designs with double-sided prints may add a further 2-5 business days to the production time.

October 2020 Update: Yes, we're still open during COVID-19 & Stage 4 Restrictions in Victoria. Production and shipping times have been impacted. 

Australia Post deliveries have been impacted by COVID-19. See the latest advice and updates from Auspost here


Estimated time includes production + delivery. All advertised times are estimates and not a guarantee.

Reliable, Tracked Shipping

Includes tracking on all parcels. Tracking email and automatic Shopify updates coming soon.

Australia Wide!

By using Australia Post, we are able to offer the widest delivery coverage in Australia. Includes all Parcel Lockers, PO Boxes and remote locations for a flat rate fee.

International Delivery Estimates

2-4 weeks to major partners (USA, UK, New Zealand)
2-8 weeks to most other countries

October 2020 Update: COVID-19 has impacted the consistency of International deliveries outside Australia.Troopy Travellers and DHL can not provide a guarantee against extended delays at this time. Some countries may not accept some international deliveries. 

Please see our COVID-19 Page for updated information on the International Shipping Surcharge, Delays and Countries that are no longer accepting parcels.


Estimated time includes production + delivery

Tracked Shipping

DHL eCommerce Global Mail service provides basic tracking on request. May not have local country tracking in some countries. NOTE: Shipments out of Australia are not updated with tracking automatically to Shopify. Tracking can be requested manually via our Support email

DHL Worldwide network!

Shipping to almost every country in the world!