FAQs

WATCHU TALKIN BOUT TROOPY TRAVELLERS???

 

What's so great about organic tees?

Here at Troopy Travellers one part of our mission is to help protect and conserve our beautiful home Earth by finding balance. So we want to move towards organic produce and a more environmentally conscious lifestyle. At the moment yes, we are shipping from overseas to give our customers the best price we can offer on our 100% organic tees. However, we do have future plans to offset our carbon emissions and even find a on demand print service closer to home in Australia where we are expecting the majority of our customers to reside.

Why else do we love organic tees?

 

  • It’s softer than normal cotton but just as durable, insulating, and weatherproof
  • It’s free of chemicals and pesticides and hypoallergenic, causing fewer allergies and skin irritations
  • It’s fair trade and socially ethical, paying the organic farmers fairly and avoiding unethical industry practices
  • It reduces water and soil pollution; there are no chemicals used in organic farming
  • Organic tee is great for print on demand, compared to the classic tee, there is no difference in printing colour brightness, quality or durability.

Plant-a-Tree - Really? A tree gets planted for every item I buy?

Yep! You read correctly 😍. The more tees you buy, the more trees get planted. We have partnered up with Carbon Neutral . One tree will be planted for every item you purchase from our online store, so if you buy 2 tees, 2 trees will be planted, if you buy 5 tees, 5 trees will be planted 🌳. It's important to us to stay aligned with our mission and have the least amount of impact on the planet as we can. Whilst we are still learning a lot of different ways to accomplish this, we believe that this is a great start. So not only will you be rocking your new soft, organic tee, you can also feel amazing that part of your purchase goes towards giving back and helping restore mother nature.

 

Hey?! Where's my T-shirt???

We are so stoked that you are excited about your new purchase with Troopy Travellers. Once the order is complete, shipping can take from 10-30 days. For more information on shipping and production, click here

 

Where are all your T-shirts going to?

Currently we ship to:

-Australia

-New Zealand

-Japan

-Canada

-United States

For more on our Shipping Policy, click Here

 

CRAP!! I ordered the wrong size/colour! What do I do now?

Whoopsie! Making a mistake makes you feel all weird inside...but don't fret you still have time to cancel your order and make a new one.

We use a print on demand company and all products are unique and produced per order especially for you. If you ordered a wrong size or colour you have until 12:00AM (GMT +10:00 Australia NSW time) to cancel your order. Please email trooytravellers@outlook.com ASAP. After this time your order is sent to production where printing will begin and you can no longer cancel your order.  

For more information on our refund policy click Here

 

Shut up and take my money! Wait! How do I pay you?

We accept PayPal, Credit Cards -Amex, VISA and Mastercard, VISA and Master Debit Cards, Google Pay, Apple Pay and Shopify Pay.

We also accept payments in multiple currencies with Shopify Payments. When you add a currency, your prices are automatically converted based on the foreign exchange rate and our rounding rules.

What's your Mobeco products about?
Taking care of yourself and the earth
 
Cork is a 100% natural raw material, 100% renewable, 100% reusable and 100% recyclable and is extracted without harming the normal development of the species and without damaging the tree.
Self-care is important here at Troopy Travellers and by using our Mobeco products you can prepare yourself for a big day of adventure or help you wind down afterwards.
MOBECO is lightweight, durable, sweat proof and safe for the environment. You cannot go wrong.  You're also helping Aussie businesses thrive while taking care of the environment . GO YOU! We even go one step further by using biodegradable shipping packaging and Sendle Postage to reduce our carbon footprint.

MOBECO products are much more stylish than typical brightly coloured rubber and foam alternatives. This maintains the modern, classy look of your home, or your Troopy.

One tree is also planted for every purchase made to ensure your purchase is a carbon neutral one.
If you have any further questions in regards to our Mobeco Products feel free to email us at troopytravellers@outlook.com